Niclas Qvick

Niclas has over 20 years of experience across roles ranging from technician to CEO. His core expertise includes technical implementation, process development, service productization, finance, and strategic leadership. Niclas lives in Espoo. In his free time, he is active in sports and serves on the boards of several companies. He also continuously follows and studies […]

Kati Savolainen

Kati began her career in the IT industry in 2000 and has since held a variety of roles in both IT and Finance Support & Development. In Finance her responsibilities remained closely tied to IT, such as in technical support roles and development projects where new digital solutions have been designed and implemented for customers. […]

Katriina Kovalainen

Katriina has more than 25 years of diverse IT experience, encompassing a wide array of roles within both service providers and corporate IT organizations. Central to her expertise is Service Management, service design, and the successful implementation of these strategies into various ITSM tools. These competencies have played a pivotal role in her leadership of […]

Antti Kovanen

Antti’s career, which has focused on IT network communications, led him into the world of service management in 2016. Since then, Antti has worked as an IT consultant. Before joining Justin, his primary focus for several years was measuring and monitoring services and infrastructures using various technologies. As a result, Antti has extensive experience in […]

Simo Sorvari

Simo has been working in IT-business since 2022, starting from system specialist roles, advanced to production management, service managment process- and system development. Burning desire to develop ways of working / models has been always close to heart and it has been driving force to work successfully from year to year. During the years one […]

Ville Hirvimies

Pekka Rundgren

Pekka is experienced as a project leader, senior consultant and has executed configuration work in tens of service management projects. He is specialized in the area of change management especially within the people and organizational aspect, and these have been the core of his projects. Pekka has several years of experience in creating a data-enabled […]

Aki Käck

Aki is a true IT Management professional. He has over 25 years of experience from a wide range of IT positions. Before joining Justin he worked in leading roles amongst IT production and Service Management. As a leader he has gained experience in leading change, business planning, personnel management and all sides of IT Service […]

Mika Latvala

Mika started his career around workstation services. At some stage of the career Mika’s world expanded when he got to know his then current employer’s ITSM system and realized that workstation management not being the center of the world. It changed everything for him. Working with large corporations made it possible for him to get […]

Minttu Kelokorpi

Minttu has gained experience in the field of Financial Administration but eventually her interest towards people led her to work in the Event industry. There she had the opportunity to meet lots of people in events organized all around Finland. Minttu is familiar with customer service as well as project management and before coming to […]

Tuula Asiala

Tuula is experienced IT professional, she has had many roles from software developer to project manager and consultant. She has worked as an entrepreneur, with service provider and in customer projects. Development projects have been the combining theme, creating new and acting between the customer and service provider by analyzing and implementing change for the […]

Jani Nipala

Jani is an experienced service management professional with extensive experience in developing services, processes and tools for organizations of all sizes. In his work, Jani wants to develop easy-to-use, value-creating solutions. Prior to Justin, Jani worked for more than 5 years as an expert in UPM’s ITSM service and processes, and at ATOS for a […]

Aleksi Airaksinen

Aleksi’s 15-year journey through IT-business has gone from local support and service desk, through operations management and development, to service architect. On the way there have been documenting and quality control of work instructions and knowledge management, ITSM tool administration and development, customer and service transitions and reporting, and one instance of building a service […]

Mika Lyytinen

Mika has several years of solid experience on product management and IT service management. He has work both with service provider and customer organizations. Assignments have included product development, process development, project management and service quality assurance. His focus has always been in understanding customer needs and value creation. During the years Mika has familiarized […]

Mikko Vaarala

Since 1997, Mikko has been responsible for the development of service management processes and tools for telecommunications and IT service companies. He has been working in various Service Asset and Configuration Management (SACM) process development and implementation roles since 2001. Mikko believes that trust and cooperation are the best ingredients for success. Before joining Justin, […]

Heli Mehtälä

Heli is an experienced IT professional, who has worked in various positions in the interface between business and IT. She has sat on both sides of the desk, both as a vendor and as a customer. Her tasks have been for example service coordination, service management, operations and management, process improvements and introduction and projects. […]

Toni Einola

Toni started his IT-career with financial administration application development in 1989 and has since delivered customer-oriented solutions for different needs. The range of application platforms is wide ranging from embedded systems to mainframe. Over the years, the work has involved a wide range of tasks in the ICT industry. Over the past few years Toni […]

Jani Palmu

Jani is an experienced service management professional with a wide range of experience with different technology platforms, process and management frameworks as well as the requisites for achieving a successful end result. Prior to the founding of Justin, Jani worked a long decade at TeliaSonera, IBM and Symfoni in various roles, such as technical specialist, solution architect […]

Henri Uusoksa

Henri, or ”Henkka”, is a technologist and a can-do person who can keep the big picture in mind while making sure the small details are not forgotten while dreams are made into reality. Henri has solid experience in Digital Transformation, Privacy Management, Information Security Management, Service Design, Enterprise and IT Service Management, Project Portfolio Management, […]

Aki Lähteenmäki

Aki has worked in the management and development of services for over 20 years. In his role as Justin’s chief product officer, he is responsible for developing Justin’s services and Creative Service Management© content. In addition to management responsibilities, he continues to be actively involved in Justin’s customer projects & assignments. Aki lives with his […]