Justin Group Oy, founded 2015, is an independent expert partner to help you achieve the best possible service experience for both the internal and external customers of your organization.

The roots of Justin team are deep in service management. Different process and management frameworks (IT4IT, ITIL, Cobit, Agile, PRINCE2, EA etc.), service integrations and the systems utilized by them have been our daily business for many years.

We apply service design methods to service management. The core objective of service design is to build a working service experience which serves both the service consumer and the business objectives of the service provider. Uniting service management and service design brings the missing piece for the business service management. When we look at the service experience of the service consumer and link it to the production processes of the service, we understand the areas for development of the service from both perspectives.


Mikko Vaarala

Service producer +358 50 5061897 Read more

Heli Mehtälä

Service producer +358 40 835 7390 Read more

Toni Einola

Service architect +358 45 673 5665 Read more

Jarno Sivonen

Service Producer +358 40 553 1836 Read more

Vesa Laurila

Service architect +358 400 911 507 Read more

Pekka Järveläinen

Service producer +358 400 839411 Read more

Mikko Juola

Service architect Read more

Arjun Basnet

Service Developer Read more

Jani Palmu

CEO | Co-Founder, Service producer +358 40 534 7516 Read more

Henri Uusoksa

Partner, Service architect +358 40 5928 921 Read more

Aki Lähteenmäki

Co-Founder, Service architect +358 50 5066 806 Read more