Practical Configuration Management

During this one day course, we teach what are the benefits and business value that configuration management can bring. Justin’s experienced trainers will introduce all relevant aspects which must be taken into consideration to successfully implement configuration management in your organization.

Delivery method:

  • Classroom training & exercises
  • Training material (EN, PDF)
  • Certification of participation.

 Duration:

  • 1 day (09:00 – 17:00)

Training content:

  • What is configuration management?
  • Required skills, tools and other capabilities
  • Scope definition
  • Data modelling principles
  • Process planning
  • Tool selection and procurement
  • Implementation planning and execution
  • Schedule & roadmap planning
  • Budget planning

Target audince:

  • Process managers, – owners and – developers
  • Service managers and other similar roles with service management focus
  • Service management system administrators
  • Consultants