
Service and technology information
Reliable service information as a foundation for decision-making and value creation We ensure the quality, consistency, and governance of critical […]

Reliable service information as a foundation for decision-making and value creation We ensure the quality, consistency, and governance of critical […]
What does “Service Catalog” mean to you? Is it part of your business service portfolio or just a list of “things” you can order from self-service portal? Maybe both or even more.

We share a common view that ITSM is yet quite immature and there is a lot of work ahead in improving models and practices. Our different backgrounds give us different viewpoints on possible solutions.