Kirjoittajat: Henri Uusoksa

Justinilta löytyi ServiceNow-syväosaaja pikavauhdilla asiakkaan avuksi

Henri Uusoksa - 16.10.2023

Justinin manageri palveluna voi toteutua kiireaikataulullakin. Henri Uusoksa kertoo asiakascasesta, jossa ServiceNow-osaajan lähdettyä yrityksestä, ei ollut aikaa jäädä odottelemaan sopivan korvaavan rekrytoinnin löytymistä. Avuksi tuli Justinin Manager as a Service -palvelu.   “Asiakkaalla oli tukala tilanne. ServiceNow platform owner oli lähtenyt yrityksestä, eikä sisäisesti löytynyt paikkaajaa lähteneen avainhenkilön tilalle”, Henri kertoo.   Asiakkaalla oli tarve saada avukseen […]

Digital (business) transformation versus slapping a nice User Interface on top of that spaghetti you call an operating model?

Henri Uusoksa - 19.04.2022

Exciting news! The newly minted Head of Digital Excellency is tasked with driving the digital transformation and after the first couple of weeks she/he comes up with an idea to build a fancy new portal in front of the existing business applications and call the famous FancyUIsCorp Ltd to craft a new visual layout for it. What could possibly go wrong?

M&A and Due Diligence loves Configuration Management

Henri Uusoksa - 12.04.2022

You are just tasked to help in providing information for the due diligence process and named as the go-to-guy for questions. So exciting! But why does the due diligence love configuration management? This blog will give you the answer.

(Enterprise) Risk Management loves Configuration Management

Henri Uusoksa - 05.04.2022

To understand the potential risks for the organization, the organization will need to understand the value creation in each service and how the services are interconnected. To start a risk analysis, you need a deep dive all the way from infrastructure to customer journeys. If you are starting from nothing, this sounds like a daunting task, doesn’t it?

Business Impact Analysis (BIA) loves Configuration Management

Henri Uusoksa - 23.03.2022

When establishing a Business Impact Analysis, how do you get an understanding deep enough for all the needed components?

Business Continuity and Disaster Recovery planning loves Configuration Management

Henri Uusoksa - 17.03.2022

Your supervisor has just tasked you with hashing out Business Continuity and Disaster Recovery (BC&DR) plans for the new/existing service your organization is providing for your internal or external customers. Where to start?

Miksi tietosuoja ja tietoturva tarvitsevat toimivan konfiguraationhallinnan?

Henri Uusoksa - 19.10.2021

“Jos et tiedä mitä omistat, et voi suojella sitä.”