Service Management, or lack thereof, in B2B APIs
Henri Uusoksa - 17.02.2017
With the advent of (Robotic) Process Automation, (IT Operations) Automation, (Industrial) Internet of Things, Service Integration and Management, the importance of the internal and external APIs has been steadily rising. One thing I constantly feel is missing is the Service Management side of the equation. I briefly mentioned the need for Service Management in my […]