Our company

Justin Group Oy, founded in 2015, is a pioneer in service and technology management, helping organizations design, develop, and lead better services. We combine proven practices in service management, service development, and leadership with an approach that considers services simultaneously from both the customer experience and service delivery perspectives.

We help our clients build services that create value for users while supporting business objectives. Our starting point is simple: better services emerge when the whole is made visible and understandable — enabling people, partners, operating models, information, and technology to form a coherent, value-creating ecosystem.

Our clients include service-providing organizations across both the private and public sectors. In the public sector, we serve our customers through framework agreements and direct procurements, as well as through Hansel’s Dynamic Purchasing System (DPS) for Leadership and Development.