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    • Strategic Design

      A clear strategy sets direction and establishes a shared goal across the entire organization. It guides decision-making, development activities, and investments.

    • Service development and management

      We help our customers develop and manage their service delivery in a customer- and business-driven manner.

    • Organization Change Management

      Embedding change into everyday execution through the combined efforts of people, processes, and technology.

    • Critical initiatives

      We are trusted partner to our customers in business-critical initiatives and transitions.

    • Service and technology information

      Unified and structured service information as a foundation for management, decision-making, and automation.

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      Service platforms and architecture that enable successful service delivery.

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Training Services

The trainers are Justin experts with years of experience and know-how in various service management development projects Check our public trainings from here »   Ask implementation for your organization »

Practical Functional Architecture

Good, high-impact service leadership requires deep understanding of the interdependencies between technology and operations. Functional architecture provides the tools for describing and benefiting from these tools.

Practical Process Design

Processes are the backbone of a service organization’s efficient and value-based operations. Appropriate, professional description of operating methods aids understanding of the organization’s value chains while enabling client- and service-oriented development of the processes.

Practical Data Modeling

Everyone talks about data leadership and how important it is. But what is that valuable data, and in what format is it maintained in data systems? Data modeling helps visualize and analyze the structures and contents of critical data so the organization and business can make use of it.

Practical Asset & Configuration Management

Learn all relevant aspects which must be taken into consideration to successfully implement configuration management in your organization.

Digital Service Catalog

Learn practical tools for designing and launching a digital service catalog for your organization.

Professional services

  • Design Kickstarters
  • Manager or Architect as a Service
  • Service Management and Architecture Consulting Services

Training

  • Practical SMO -training
  • Process manager bootcamp
  • Digital Service Catalog
  • Practical Configuration Management
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