Creative Service Management
Creative Service Management WELCOME TO CREATING BETTER SERVICES! Creative Service Management describes a customer-oriented and service-centric way of working that […]
Content
Creative Service Management content, such as, videos, handbook and ready-made templates.
CSM Library
The contents and document templates of the CSM Library are the same tried and trusted tools that Justin consultants use […]
CSM Handbook
The purpose of the Creative Service Management Handbook is to serve as an aid and information source for people working […]
The Practical Data Model for CMDB
The Practical Data Model for CMDB (PDMC) is a common information model for IT service management CMDB solutions created by Justin Group Oy. The first public version of the PDMC was published in December 2019 under a creative commons license