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Creative Service Management content, such as, videos, handbook and ready-made templates.

Creative Service Management Handbook

The purpose of the Creative Service Management Handbook is to serve as an aid and information source for people working with service development, leadership and management. Buy a book »

The Practical Data Model for CMDB

The Practical Data Model for CMDB (PDMC) is a common information model for IT service management CMDB solutions created by Justin Group Oy. The first public version of the PDMC was published in December 2019 under a creative commons license

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