Avainsana: Service Management

Data Protection and Service Management

Henri Uusoksa - 25.02.2025

Data protection has become an increasingly central part of organizational operations, yet challenges related to resources and budgets remain all too familiar. According to the IAPP Privacy Governance Report 2024, the workload of privacy professionals has grown significantly, while resources and budgets lag behind. In many organizations, privacy management is handled in a decentralized manner […]

Service Management, or lack thereof, in B2B APIs

Henri Uusoksa - 17.02.2017

With the advent of (Robotic) Process Automation, (IT Operations) Automation, (Industrial) Internet of Things, Service Integration and Management,  the importance of the internal and external APIs has been steadily rising. One thing I constantly feel is missing is the Service Management side of the equation. I briefly mentioned the need for Service Management in my […]

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